How We Scaled Moss Consulting Beyond 55 Active Corporate Clients Using 6 Core Pillars

The Moss HR Minute - Test Import

• 27 min

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<a href="https://www.buzzsprout.com/2428592/fan_mail/new" rel="nofollow">Send us Fan Mail</a> She helps hundreds of business owners get their people operations right — then had to sit down and do the same for her own company. In this episode of The Moss HR Minute, the script gets flipped. Michele Spiezia — Process Architect, People Person, and General Manager of Ellysium Racing — takes over the host chair and puts Nicole Moss, Co-Founder of Moss Consulting HR Services, in the hot seat for a raw, honest, and genuinely entertaining conversation about what it actually takes to build and scale an HR business from the inside out. Nicole shares the origin story of Moss Consulting, the moment she realized her systems couldn't keep up with her growth, and what it looked like to implement the Entrepreneurial Operating System (EOS) inside an HR company that was already helping everyone else solve their people problems. Key topics discussed in this episode: How Moss Consulting started — the conversation that launched everything and what problem Nicole was really trying to solve Why genuine relationship and trust-building has been the core scaling strategy behind Moss Consulting's growth to 55+ clients The breaking point moment when a cell phone and an email inbox stopped being enough — and how HubSpot saved the operation What the "rizz" in HR actually is and why Nicole refuses to call it a soft skill How Moss Consulting interviews and what the three-yes rule means for building a team with the right intangibles What EOS (Entrepreneurial Operating System) is and why Nicole recommends it without hesitation to any founder still figuring it out as they go What happened when Nicole's own leadership team gave her a performance review — and what it revealed Why the books Traction and Good to Great belong on every founder's shelf before they ever talk to an EOS implementer What the perfect Moss Consulting client actually looks like — and why it's simpler than most founders think This episode is essential listening for any founder or operator who has been running on instinct, momentum, and sheer will — and is starting to wonder if there's a better way to build. Nicole delivers the kind of honesty about her own company that most business owners are too guarded to share publicly. It is a conversation about courage, clarity, and what it actually means to build something real. Book time with Nicole to talk about your HR needs: https://mossconsulting.com/book-a-free-consultation Learn more about Moss Consulting HR Services: https://www.mossconsulting.com Follow the show: @TheMossHRMinute